Beatriz Toledo Auditorium & Spa

We booked this last minute and felt the price was very fair. It was clean and comfortable. It was nice that it had a bar in the hotel. The pool looked great, but for us, it was too hot (100°F) to be at the pool with no shade.

The Hotel staff were very polite and helpful. The Hotel plus the bedroom/bathroom were exceptionally clean throughout. The bed was large and very comfortable, as were the pillows. All linen/towels were white and of a high quality. The 'Menu del Dia' in the Cafeteria was delicious. We received an eml. offering us a 'free bottle of wine' with the lunch/dinner in the Hotels Restaurant, but this eml. arrived too late, as we had eaten. This eml. should be sent out to clients beforehand, to make them aware of the complimentary offer, as we would have undertaken it. However, being hungry after our journey, we just went immediately into the Cafeteria to eat something.

Beautiful views and excellent facilities, the hotel was easy to find with ample parking. It was a short walk to a bus stop to access the city centre.

All the staff we came into contact with were super, nothing too much trouble, always with a smile. The tapas and drinks in the bar were fairly priced and good value for money. The breakfast was varied and should cater for most tastes.

We experienced a problem in the room with an broken airconditioning and without hesitation changed our room to fix the problem. Staff at the restaurant was very friendly and helpful.